What Should We Pay Attention To When Shopping Online?

The number of the last 10 years who prefer to shop online according to the Turkey Statistical Institute's data is on the rise every year, has reached 17 million 580 thousand in 2018. 65.2% of these people are among the data, they buy their clothing & footwear puchases online.

So what should we pay attention to when shopping online?

Security certificate

Undoubtedly, security is the first thing that needs attention. We must check the security certificate to see if a site is secure, it is better not to shop if the site does not use an SSL certificate.

Contact

Secure shopping sites must have a telephone and full address. The address and telephone information of the site where you will shop can be on the main page, as well as in the contact, about us or contact us sections.

Customer service

It is very important that the site where you will shop is accessible. You should be able to find an interlocutor who will answer and solve a question or problem you have before and after shopping. The fact that shopping sites using Live Support are instantly available is a big plus.

Return and Change Conditions

Another thing you should check before completing your order is the return and change conditions. When you want to return or change the product, you should definitely review the return & change conditions to avoid any surprises.

3D Secure

And finally, we recommend you to use it if the site where you will shop offers the opportunity to shop with 3D Secure. With 3 D Secure, you will first be directed to your bank's site to confirm the transaction, then you can complete your order with the code sent to your mobile phone.

Writer: Merve Tavoğlu Yılmazer